{
    "error": "Invalid JSON response from LLM",
    "raw_response": "**Front Desk Office**\n\n**Client (Guest)**: Hi, I'm here to check out. But I'm having some trouble with my payment. I used my credit card to book my room, but I'm getting a declined message on the screen.\n\n**AI (Front Desk Office)**: I'm so sorry to hear that, sir/ma'am. Can you please confirm your card details again? Sometimes, a simple retry can resolve the issue. Also, can you tell me what type of card you're using and approximately how much you owe?\n\n**Client (Guest)**: It's my Visa card, and I owe around $150. I've tried retrying multiple times, but it's still not working. I've also checked my account balance, and I have sufficient funds.\n\n**AI (Front Desk Office)**: Thank you for providing that information, sir/ma'am. I'm going to try processing your payment again. (pause) Unfortunately, the payment is still being declined. I'm going to suggest some alternative payment methods. Would you like to try using a different credit card or perhaps a debit card?\n\n**Client (Guest)**: Hmm, I don't have any other credit cards on me. But I do have a debit card. Can I use that?\n\n**AI (Front Desk Office)**: Yes, we can definitely accommodate that. If you'd like, you can use your debit card to settle your room balance. However, please note that a $50 authorization hold will be placed on your account as a precautionary measure. Would you like to proceed with using your debit card?\n\n**Client (Guest)**: Okay, that sounds fine. I'll use my debit card.\n\n**AI (Front Desk Office)**: Great decision, sir/ma'am. I'm going to process your payment with the debit card. (pause) It seems that there might be an issue on our end with the bank's verification system. I'm going to contact our bank's customer service to resolve this matter. Please bear with me for just a moment.\n\n**Client (Guest)**: Okay, no problem. I understand.\n\n**AI (Front Desk Office)**: Thank you for your patience, sir/ma'am. I've just finished speaking with the bank's customer service, and it seems that there was a technical issue with their system. We can try processing your payment again. (pause) I'm happy to report that your payment was successfully processed this time."
}