{
  "error": "Invalid JSON response from LLM",
  "raw_response": "**Customer Support Response**\n\n**Customer:** (via phone) Hi, I ordered food from your place 30 minutes ago and it's still not here. I was really looking forward to eating, and now I'm just frustrated.\n\n**Customer Support:** I apologize for the inconvenience, sir/ma'am. Can you please provide me with your order number so I can look into this issue for you?"
}