{
  "session_id": "251",
  "scenario_id": "251",
  "started_at": "2026-05-07T05:42:07.046029",
  "status": "active",
  "turns": [
    {
      "turn_number": 1,
      "speaker": "system",
      "message": "You are a Front Desk Agent. Mr. Ram Prasad, a frustrated customer, has approached the front desk to complain about the long queue. Begin the interaction by greeting him and listening to his concerns.",
      "timestamp": "2026-05-07T05:42:07.046035"
    },
    {
      "turn_number": 2,
      "speaker": "ai",
      "message": "Mr. Ram Prasad: \"Excuse me! I've been standing in line for ages and there's no one helping us. This is ridiculous! I need to get checked in before my flight departs.\"",
      "timestamp": "2026-05-07T05:42:07.046037"
    }
  ]
}